With this blog, I promise to always balance a positive with a negative, a hate with a love and a love-to-hate with a hate-to-love.
There are just so many places in L.A. to spend money - hundreds of hair salons, restaurants, day spas, boutiques, gyms, coffeshops - and I think my opinion counts at least as much as all those fake citysearch reviews. So here we are. I just want to help you have a better time out here in LA LA Land.
So I'll begin with the bad, follow up with the good, and avoid the ugly...at least for this post.
I went to the worst hair salon ever 2 weekends ago. My current stylist is on vacation, and I desperately needed color on my constantly multiplying gray hairs. What's a girl to do? Apparently, some online research. I have incredibly (and unmanageably) curly hair. I found a salon in Beverly Hills that's supposed to be the end-all-be-all to naturally curly hair. How could I pass it up? I hadn't changed hair salons in 8 years and for some reason, thought the start of 2007 could also be the start of new hair stylings. Before I go on, just NEVER EVER GO TO BATIA & ALEEZA SALON. If you want to buy their hair gel online, fine. Maybe even their conditioner. But NEVER GO TO THE SALON. Now, I admit, I was 4 minutes late for my appointment. I was mad at myself about that - I hate being late anywhere - but that can't possibly justify the treatment I received. I changed into my smock in a coat closet. No one made eye contact when I emerged, until I lingered too close to the front desk and was ushered to an empty station. As I surveyed the room, I noticed a woman waving at me from behind in the mirror. I followed her wave to a chair in the back. The only question I was asked was "do you want to go darker?" To which I replied "I'd like kind of a chocolate brown" (close to my natural color). Before I knew it my head was covered in colormuck and the colorist had pitched me 3 different salon products to buy at the end of my appointment. After she walked away, no one spoke to me for the 30 minutes I sat waiting for the color to set. When the timer bell finally dinged, nothing happened. No one paid a lick of attention. Finally the woman who was attending to the client next to me said she's let my person know that the bell went off. Minutes go by. Finally, I'm washed. I'm seated in a chair, dripping wet, at an empty station. I sit there for at least 15 minutes. At minute 10, I'm offered some water. I'm moved to Batia's station (the owner, who is supposed to cut my hair). She is nowhere near her station. She spends the next 15 mintues speaking in Hebrew to her sister and some other friend by the front desk. Me? Still sitting with wet hair and no magazine to occupy me. Finally someone else tells her maybe she should start working on me. I am asked one question before the cutting begins: "do you want to keep it long?" "Yes". That's it, the scissors fly for the next 5 minutes. During which, more products were pushed, and I was told I look like some Hollywood exec's daughter (which I'm not and don't). As she tells me to "love my curl, embrace my curl" she pulls out the curling iron!?! Apparently my natural curl isn't good enough because she's fixing it with a freaking curling iron. The cut wasn't bad, but the experience was terrible.
The bargain price for these 2 hours of anti-social, un-pampered, product pushing? $250
Oh, that's right - two hundred and fifty freaking dollars. And that's without any products. I have never been so rudely treated to pay someone so much money.
And now the good. The very very good.
Like Kiehl's. Oh, my dear Kiehl's. Mondy, I went to the new one at the Grove. Amid the insane stroller-and-star-studded throngs, this tiny storefront is a refuge. Then again, I've never had a bad experience at a Kiehl's. Too-trendy Robertson, posh-Montana, they've all been good to me. The staff are incredibly knowledgeable and friendly without being pushy. Everything smells natural and wonderful. And their products, while hard on the wallet, are absolutely wonderful for the body. Plus, for some reason, the customers in Kiehl's are magically genuine and friendly. Everytime I go to any store, I get into some kind of conversation with both the people that work there and other customers. And they're not LA-fakefriendly...it's an actual, normal conversation. It's like everyone walks in the doors and lets their guard down. It's just a great atmosphere. I don't know how they do it. Oh and did I mention the samples? The best part is that when you buy something, you can ask for samples of pretty much anything, and they will drop a few in your bag, pre-packaged and perfectly trial sized. On this trip, I got a little bottle of corinader body lotion. So delicous smelling and body smoothing. Perfect for these harsh winter skin-drying days. Anyway, despite the damage to my Mastercard (only $90, unlike Batia's nauseating bill), it was the favorite part of my Monday off from work.
Hopefully future posts will be shorter. Anyone want to volunteer as my editor?
YAY Kiehl's. BOO Batia and Aleeza.